Shipping policy

Holo Hobbies is committed to packing and shipping every order with care.

Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping costs are calculated at checkout based on your order and delivery location.

Once your order has been shipped, you will receive a confirmation email with tracking information (when available). Delivery times are estimates provided by the shipping carrier and may vary. Holo Hobbies is not responsible for delays caused by the carrier, weather, customs, or other circumstances beyond our control.

Please ensure your shipping address is accurate before placing your order. Holo Hobbies is not responsible for orders shipped to an incorrect address provided by the customer.

If you receive the wrong item, please contact us within 7 days of delivery at contact@holohobbies.ca, and we will work with you to resolve the issue promptly.

If you have any questions about shipping or your order, please contact us at contact@holohobbies.ca.